Returns Policy:
Sharalandan Park Alpacas guarantees to refund, replace or exchange an item should you not be completely satisfied with your purchase, providing the item is still in its original condition, unworn or unused, with labels and tags still attached and proof of purchase can be supplied.
Please email or phone us to notify us of your dissatisfaction within 7 days of receiving your goods. Within Australia, goods must be returned within 14 days of purchase (or 21 days from other countries), packed carefully and returned by registered post (as we will not accept responsibility for lost or damaged items). A refund, exchange or replacement will sent out once returns have been received by our office.
Goods are to be returned to:
Sharalandan Park Alpacas,
PO Box 137,
CENTRAL QLD UNIVERSITY.
QLD. 4701.
We aim to process all returns within 3 working days of receipt of goods and will phone or email to confirm when this has been done. Should an item be out of stock we will phone or email to advise you.
Unfortunately we are unable to offer refunds on clearance items.
Sharalandan Park Alpacas guarantees to refund, replace or exchange an item should you not be completely satisfied with your purchase, providing the item is still in its original condition, unworn or unused, with labels and tags still attached and proof of purchase can be supplied.
Please email or phone us to notify us of your dissatisfaction within 7 days of receiving your goods. Within Australia, goods must be returned within 14 days of purchase (or 21 days from other countries), packed carefully and returned by registered post (as we will not accept responsibility for lost or damaged items). A refund, exchange or replacement will sent out once returns have been received by our office.
Goods are to be returned to:
Sharalandan Park Alpacas,
PO Box 137,
CENTRAL QLD UNIVERSITY.
QLD. 4701.
We aim to process all returns within 3 working days of receipt of goods and will phone or email to confirm when this has been done. Should an item be out of stock we will phone or email to advise you.
Unfortunately we are unable to offer refunds on clearance items.
